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*A more detailed FAQ about WebMail features is available at
https://webmail.hollins.edu/en/help.htm.
*Please be sure to log out every time you use
WebMail. If you do not log out, anyone can retrieve, delete, and send E-mail using your account
or find out personal information about you.
*When receiving attachments, download to disk and
then open to avoid possible problems.
* Feel free to contact the Help Desk with any
e-mail problems or questions you might have.
On-Campus: x7777
Off-Campus: 362-6538
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New students
I tried this, but I still can't log on. What should I do?
* Your username and password may not follow the standard pattern. For
example, if there were 3 Mary Smiths, they could not all be msmith.
Call the helpdesk (x7777 on campus and 362-6538 from off campus) and they
will have a staff member call you with your information. Some people have asked that
their birthday be removed from our system. For those who made such a
request, your password was set to the last 6 digits of your Hollins account
number which is usually your social security number. Abroad students
may email ewitt@hollins.edu to find out
the username if it does not follow the standard format. A reply will be
sent to the email address you use to submit the request.
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What is my
e-mail address?
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Your e-mail address is your e-mail user name
followed by @hollins.edu.
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Ex. if you logon
to WebMail as mthompson, your email address would be mthompson@hollins.edu
How do I change
my password?
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Can I forward
my WebMail e-mail to another e-mail address?
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Yes you can! After logging in to the system, click on
Options at the top of the page. Click on Settings on the left side menu.
Under the heading Mail Forwarding, enter the email address where you would
like to receive copies of your mail. *Keep in mind that these are copies.
Your mail is still being sent to WebMail, so be sure you empty unwanted
messages regularly.
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How do I delete
unwanted mail?
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Login into Webmail, select the mail messages you want to
delete and then click the delete icon at the top of the screen. You
select an individual message by clicking on the box to the left of the
message. You may select multiple messages at one time by clicking
several boxes. You may also select all the displayed messages for
deletion by clicking in the box labeled 'Select All'. After clicking the delete icon, messages will either be
removed from the system, or if you have set the option to send deleted
messages to the trash, they will be moved to the 'Deleted' mailbox. If
the messages are being sent to the Deleted mailbox, you must also open that
mailbox by clicking on it , select the messages again and select
delete. This is a safety feature to protect against deleting messages
you might want to keep. However, it does make it twice as difficult to
delete messages from the system. To change mail options, click Options and then
Settings.
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How do I login to WebMail?
What are my username and password?
What is my e-mail address?
How do I change my password?
Can I forward my
WebMail e-mail to another other e-mail address?
How do I save attachments?
How do I
delete unwanted messages?
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